FAQ

AUN connects players who need replacements with players who want to play. That's it. Laser-focused on one problem.

Need a replacement? Someone dropped out of your padel game? Post the opening in AUN and find a player in seconds — no WhatsApp spam, no sharing your phone number.

Looking for a game? Set up alerts for your favourite clubs and get notified when spots open. Play more often, discover last-minute opportunities.

Free. AUN is completely free for players. We think access to sport shouldn't have a paywall.

For clubs, we offer free partnerships — we get your club on the platform, you promote AUN to your members. Mutual growth.

In the future, we may offer premium features for power users and advanced analytics for clubs. But our core mission — saving games — will always be free.

Launching Q2 2026 with padel, pickleball, and tennis doubles — racket sports where finding exactly 4 players is most critical.

Late 2026 we expand to badminton. 2027 brings basketball 3v3, futsal, volleyball, and more team sports — based on what our waitlist tells us they need most.

Any sport with a magic number benefits from AUN. We're just starting where the pain is sharpest.

Nothing! WhatsApp is great for chatting. It's terrible for organising sports with people you might not know yet.

With WhatsApp you get: 74 "anyone available?" messages, your phone number exposed to everyone who sees the thread, spam links, off-topic noise, and important details lost in the chaos. Club managers moderating it at 11 PM.

Honest answer: it depends on how many players in your area are using AUN. Early days, it might take a few minutes to an hour.

As more players join, replacements happen faster — often under 2 minutes in active markets. The network effect is real and powerful.

That's why joining the waitlist now matters. You're helping build the network in your city before launch.

No. Privacy-first is not a marketing phrase for us — it's a core design constraint.

All coordination happens inside the AUN platform. Your phone number stays yours. No WhatsApp spam from strangers, no unsolicited DMs after the game.

Both. AUN works for booked court slots where someone drops out, and for spontaneous pickup games where you're looking for extra players or want to join someone else's game.

Post your game details, indicate whether it's a paid slot or free pickup, set the skill level — and we'll match you with available players nearby.

AUN has no open chat — so no spam vectors. Every interaction is transactional and purposeful.

We're building a Trust Score system where players rate each other after completed games. Reliability compounds: consistently good players get higher scores and more accepting of their requests. Problem players get flagged automatically and can be suspended.

Posting with a booking link also provides natural verification — it's much harder to post fake slots.

Not yet — AUN is currently a standalone platform alongside booking systems like Playtomic and Matchi. Players can post openings by pasting their booking URL (we auto-extract the details) or entering them manually.

We'd love to build direct API integrations with Playtomic, Matchi, and others. That requires access from those companies, which we're working on. If you have connections there, we'd love an intro.

Simple: we add your club to the platform (searchable, branded), you promote AUN to your members. Both sides benefit from more active players in the network.

We provide promotional materials — digital assets for your website, social, and email, plus print-ready posters for your reception area. The onboarding takes under 24 hours.

Free, no contract, mutual growth. Reach us at [email protected] to get started.